Hamlet Travel Ltd

Effective Date: 9 March 2026

Hamlet Travel Ltd (“we”, “us”, or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or book trips with us.

This policy is designed to comply with applicable UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Hamlet Travel Ltd
Registered in England and Wales
Registered Office:
1 Tower House
Hoddesdon
Hertfordshire
United Kingdom

Email: info@hamlet-travel.co.uk

If you have any questions about this policy or your personal data, please contact us using the details above.

We may collect personal information that you provide to us, including:

• Name
• Email address
• Phone number
• Billing address
• Travel preferences
• Emergency contact information
• Passport or travel document information where required
• Payment details (processed via secure third-party payment providers)

When you visit our website, we may collect certain technical information automatically, including:

• IP address
• Browser type and version
• Device information
• Pages visited on our website
• Date and time of visits
• Referring website

This information helps us improve website functionality and user experience.

We use personal information for the following purposes:

• To process and manage trip bookings
• To communicate with you regarding your booking or enquiries
• To provide customer support
• To send booking confirmations and travel information
• To improve our website and services
• To comply with legal or regulatory obligations

Where applicable, we will only send marketing communications if you have chosen to receive them.

Under UK data protection law, we rely on the following legal bases:

• Contractual necessity: to process bookings and provide travel services
• Legitimate interests: to operate and improve our business and services
• Legal obligations: where we must retain records for tax or regulatory reasons
• Consent: where you agree to receive marketing communications

We may share your personal data with trusted third parties where necessary to deliver our services, including:

• Accommodation providers
• Local guides or activity providers
• Transport providers
• Payment processing providers
• IT and website service providers

We only share the minimum information necessary to deliver the relevant service.

We do not sell or rent personal data to third parties.

Payments made through our website or booking process may be processed by secure third-party payment providers. Hamlet Travel Ltd does not store full payment card details on its servers.

We retain personal data only for as long as necessary to fulfil the purposes described in this policy, including legal, accounting, and reporting requirements.

Booking and transaction records may typically be retained for up to 6 years in accordance with UK tax and accounting requirements.

Under UK GDPR, you have the following rights:

• The right to access your personal data
• The right to request correction of inaccurate information
• The right to request deletion of your personal data
• The right to restrict or object to certain processing
• The right to request transfer of your data to another provider (data portability)

To exercise any of these rights, please contact us at info@hamlet-travel.co.uk.

Our website may use cookies to improve user experience and analyse website traffic.

Cookies are small files stored on your device that help websites function efficiently and remember user preferences.

You can control or disable cookies through your browser settings.

We take reasonable technical and organisational measures to protect personal data from loss, misuse, or unauthorised access.

However, no online transmission or storage system can be guaranteed to be completely secure.

Our website may contain links to external websites. Hamlet Travel Ltd is not responsible for the privacy practices or content of those websites.

We may update this Privacy Policy from time to time. Any updates will be published on this page with a revised effective date.

If you have any questions about this Privacy Policy or how we handle personal data, please contact:

Hamlet Travel Ltd

Email: info@hamlet-travel.co.uk